How it works
The RV Rental Process - How it works
RV Rental Reservations
Reservations
From reservation to return, RV rentals at NW Adventure Rentals are simple and easy. Here is how it works.
- Pick out the RV you want and make sure it is available for your dates. Check availability on our RV Rentals page. There is a 2-night minimum rental fee.
- If you are renting a trailer, verify your tow vehicle is equipped to safely tow it. Tow-vehicle requirements are listed on each trailer page.
- When you are ready to reserve, a deposit* of 50% or 500 dollars holds the RV in your name. This deposit is applied to your rental. The balance is due 14 days before your departure. We accept all major credit cards.
- At pickup we walk you through the RV so you know how everything works. We review hitching, unhitching, setup, and operation of all equipment. We want you to feel comfortable and ready for your trip.
- If questions come up during your trip, help is a phone call away. We are happy to assist.
- When you return, park in our lot, drop the keys in the key-drop, and you are done. Optional services are available if purchased ahead of time:
- Propane service
- Septic service
- Cleaning service
If you purchase these, you do not need to fill propane, empty tanks, or clean the RV after use.
Pick-up and Drop-off
Pick-up is at 1:00 PM and drop-off is at 11:00 AM. Because reservations are booked online, early pickup or late return is not guaranteed. If you call the day before and the RV is not rented for that day, we will make an exception. Otherwise, reserve an extra day to choose your preferred times.
Cancellation Policy
When you reserve an RV, that unit becomes unavailable to others. Refunds depend on how close you are to your Departure Date.
- If your Departure Date is less than 14 days away when you cancel, you forfeit the full reservation cost.
- If your Departure Date is 14 to 60 days away when you cancel, you forfeit your reservation deposit, which is 50% of the reservation cost.
- If your Departure Date is more than 60 days away when you cancel, you forfeit a 100 dollar administrative fee and we refund the rest.
- Regardless of Departure Date, if you cancel within 24 hours of making your reservation, you receive a full refund.
- If you purchase the Free Cancellation waiver at checkout, you may cancel at any time and receive a full refund.
Included and optional Item
What’s Included
What sets NW Adventure Rentals apart is attention to detail. Our RVs include a fully equipped kitchen with cookware and dishes, plus a coffee maker and toaster. Bedding is provided for the main bed. Clean towels are provided for the kitchen and bathroom. All included in the rental price.
You will head out well equipped with the following items.
- Kitchenware. Dishes, utensils, silverware, pots and pans, baking trays, coffee maker, toaster, wine bottle opener, and more.
- Bedding. Bedding for the main bed. Sleeping bags available for other beds, see below.
- Towels. Kitchen and bath towels.
- Cleaning basics. Broom and dustpan, dish soap and sponge, paper towels, spray cleaner, TP.
- RV essentials. Wheel chocks, fresh water hose and pressure regulator, sewer hose, leveling blocks and pads, 30 amp to 20 amp electrical adapter.
- Trailer hitch. Travel trailers include a weight distributing hitch when required.
- Camping chairs. Not included by default. Available at no charge. Ask at pickup.
Optional Items
You can add optional items during checkout. Choose the gear that fits your trip.
- Portable generator
- Platinum Service Package so you do not need to do any cleaning at the end of your trip
Insurance & Roadside Assistance
Rental Insurance & Support Package
At NW Adventure Rentals we work to reduce the cost of Rental Insurance and Roadside Assistance while improving the experience for renters.
Third-party per-day options were expensive and inconsistent, so we now provide these services in-house.
Included with every rental:
- Lower overall rental cost compared to the old system
- Simpler driver verification and approval process
- Clear statement of coverage
- Uninsured & underinsured motorist coverage
- Reasonable claims process if there is a claim
We also brought Roadside Assistance and Technical Support in-house. This is now included with every rental, giving you personal 24/7 support.
Support & Protection Package
This package helps offset insurance costs and allows us to provide quality 24/7 support. It is a mandatory add-on priced at 25% of your base rental fees, which is significantly cheaper than third-party alternatives.
Rental Insurance Coverage
Our policy is provided by American Modern, rated A+ (Superior) by A.M. Best. Coverage applies to both Motorhomes and Travel Trailers.
Coverage for Motorhomes
- Comprehensive & Collision – $1500 deductible*
- Liability Bodily Injury – $25,000 per person, $50,000 per accident**
- Liability Property Damage – $10,000**
- Uninsured/Underinsured Motorist Bodily Injury – $25,000 per person, $50,000 per accident
- Medical Payments – $2,000 per person
Coverage for Travel Trailers
Liability for your tow vehicle must extend to the trailer. In most cases it already does. Ask your insurance agent for a written statement confirming coverage.
If not, liability coverage for the trailer is available here.
- Comprehensive & Collision – $1000 deductible**
- Uninsured/Underinsured Motorist Bodily Injury – $25,000 per person, $50,000 per accident
- Medical Payments – $2,000 per person
* Deductible Waiver available. Each $100 Waiver removes $500 of deductible.
** Supplemental Liability Insurance is available for $19.95/day, extending liability to $500,000.
Towing Requirements
Towing Requirements
Renting a travel trailer is cost-effective and fun, but your tow vehicle must be properly equipped.
Safety depends on following these requirements.
Important: Have your brake controller and 7-pin connector tested at least 1–2 weeks before your rental date.
Stop by our lot and we will test them at no charge.
Selecting a Travel Trailer to Rent – Tow Vehicle Capacities
Your tow vehicle has a Maximum Towing Capacity. Stay within 80% of that rating for safety.
Example: if your vehicle is rated at 10,000 lbs, rent a trailer weighing no more than 8,000 lbs.
Other weight limits to watch:
- GVWR – Maximum loaded weight of your tow vehicle (passengers, cargo, fuel, vehicle itself).
- GCWR – Maximum combined weight of your loaded tow vehicle and loaded trailer.
- GAWR – Maximum weight each axle can safely carry (vehicle and trailer).
- Hitch rating – Maximum safe hitch/tongue weight. Tongue weight should be 10–15% of total trailer weight.
Exceeding these ratings risks damage and safety hazards.
Ensuring Your Tow Vehicle is Properly Equipped
Before renting, your tow vehicle must include the following:
- Hitch Receiver – Most rentals use a weight-distributing hitch (included). Fits standard 2″ hitch receiver.
- Electrical Connector – Standard 7-prong round connector required to power brakes, lights, and charge the trailer battery.
- Electronic Brake Controller – Activates trailer brakes when you apply your vehicle brakes.
- Some vehicles have one built-in (controls usually include +/– buttons and a manual slider).
- If not, an aftermarket controller must be installed. Tekonsha makes quality options.
- Portable brake controllers are available for rent if you prefer not to install one.
Towing with Rental RVs
You may tow a trailer behind our rental RVs with these conditions:
- Maximum towing capacity: 5,000 lbs.
- Limit loaded trailer weight to 4,000 lbs or less.
- Additional fee of $0.10 per mile applies to all miles driven while towing.
- You must coordinate with us in advance so we can provide a brake controller and unlock the hitch receiver.
Where out fleet can go
Where Our RV Rental Fleet Can Go
The point of an RV rental is to travel and see new places. So where are you allowed to take our rentals, and where are they not allowed to go?
The answer is simple with a few caveats:
- Mexico – Not allowed by our insurance provider.
- Continental U.S. – Fully permitted.
- Canada – Permitted.
- Alaska and Northern Canada – Permitted, but subject to an additional fee of $0.10 per mile due to road conditions and increased wear and tear.
Renting our RV's in the winter
Renting Our RVs in the Winter
Winter is a great time to rent an RV, but it does bring additional considerations. The primary concern is the effect of cold weather on RV systems, especially plumbing. Water freezes when it gets too cold, which can stop water flow or cause damage to plumbing systems. Wind speed and direction can also play a role in how well the plumbing holds up.
Most RVs can handle temperatures in the 20s if kept warm inside. Running the furnace helps radiate heat through ducting into walls and compartments, protecting plumbing. A portable space heater will not provide the same benefit, even though it warms the interior.
NW Adventure Rentals is happy to provide RVs for winter use, including ski trips and cold destinations. We will advise you on best practices, but we cannot guarantee plumbing performance or prevent freezing since conditions vary.
If you rent in winter, you are responsible for caring for the RV and preventing freezing. If the plumbing freezes despite your efforts, you may lose water access and could be liable for repair costs.
Many people successfully rent in winter by preparing properly and understanding the risks. Call us if you would like advice on preparing for a winter RV rental.
